Contact DCFS
Main Phone Number (Non-Emergency)
216-431-4500
Toll Free: 1-800-321-0322
Fax: 216-432-5047
Child Abuse/Neglect Hotline (24-hours)
All reports of child abuse and neglect should be made to 216-696-KIDS (5437)
Customer Service
216-432-CARE (2273)
Fax (216) 432-5047
CustomerServiceCCDCFS@jfs.ohio.gov
Foster and Adoption Recruitment
216-881-5775
Community Outreach (Speakers Bureau, Donations, Volunteers)
DCFSOutreach@jfs.ohio.gov
216-881-5301
Media Relations
All media requests should be made to:
Deonna Kirkpatrick, 216-432-3342, deonna.kirkpatrick@jfs.ohio.gov
Jennifer Ciaccia, 216-698-2142, jciaccia@cuyahogacounty.us
DCFS Staff
Jacqueline Fletcher
, Director, Division of Children and Family Services
Phone: 216-432-3334
Christopher Cabot
, Deputy Director - Hotline, Investigations and Short-Term Services
Email: Chris.Cabot@jfs.ohio.gov
Phone: 216-881-5288
Karen Anderson
, Deputy Director, Resources and Placement
Email: Karen.Anderson@jfs.ohio.gov
Phone: 216-881-4778
Beverly Torres
, Deputy Director, Extended Services and Permanency Support Services
Email: beverly.torres@jfs.ohio.gov
Phone: 216-881-4447
