Programs and Services | | Clinical Programs | | Procurement and Contracting Services | |
| Adult Protective Services | | Options for Independent Living | | Options Contracts (units of service) | |
| Total Clients Served | 651 | Total Clients Served | 1,685 | Home-Delivered Meals | 36,829 |
| Number of New Clients | 195 | Number of New Clients | 51 | Homemaking Service | 4,134 |
| Case Closures | 225 | Case Closures | 46 | Personal Care | 691 |
| Number of Referrals | 376 | Number of Home Visits | 339 | Emergency Response | 1,045 |
| Number of Home Visits | 684 | | | Medical Transportation | 782 |
Number of Web-Portal Referrals
| 54 | | | Chore | 82 |
| |
| | | Grab Bar | 18 |
| | | | | Laundry | 0 |
| | | | | | |
| Information Services | | Home Support | | Community Social Services Program (CSSP)
| |
| Total Clients Served | 629 | Total Clients Served | 239 | Total Clients Served | 3,228 |
| Number of New Clients | 210 | Number of New Clients | 6 | Adult Development | 31,834 |
| Case Closures | 145 | Case Closures | 7 | Adult Day | 0 |
| Number of Home Visits | 56 | Personal Care Hours | 205 | Congregate Meals | 7,325 |
| Cost Savings Benefits | $70,792 | Homemaking Hours | 541 | Home-Delivered Meals | 4,060 |
| Number of Outreach Events | 9 | Home Visits by Nurses | 124 | Holiday Meals | 244 |
| | | Home Visits by Home Health Aide's | 1,461 | Transportation | 8,993 |
| | | | | Outreach | 630 |
| | | | | Digital Literacy | 1,074 |
| | | | | | |
| Centralized Intake | | | | Office on Aging | |
| Total Phone Calls Handled | 2,494 |
|
| Number of Events | 4 |
| Average Speed of Answered Call | 146 seconds | |
| Number Attended | 375 |
| Same Day APS Referrals (Emergency) | 0 | | |
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