Monthly Statistics for Services Provided - February 2024
Programs and Services | Clinical Programs | Procurement and Contracting Services | |||
Adult Protective Services | Options for Independent Living | Options Contracts (units of service) | |||
Total Clients Served | 633 | Total Clients Served | 1,622 | Home-Delivered Meals | 35,993 |
Number of New Clients | 218 | Number of New Clients | 90 | Homemaking Service | 4,703 |
Case Closures | 179 | Case Closures | 210 | Personal Care | 1,073 |
Number of Referrals | 378 | Number of Home Visits | 382 | Emergency Response | 592 |
Number of Home Visits | 635 | Medical Transportation | 703 | ||
Number of Web-Portal Referrals | 53 | Chore | 81 | ||
Grab Bar | 13 | ||||
Laundry | 2,190 | ||||
Information Services | Home Support | Community Social Services Program (CSSP) | |||
Total Clients Served | 366 | Total Clients Served | 236 | Total Clients Served | 3,535 |
Number of New Clients | 122 | Number of New Clients | 10 | Adult Development | 33,804 |
Case Closures | 362 | Case Closures | 17 | Adult Day | 0 |
Number of Home Visits | 80 | Home Visits by Nurses | 138 | Congregate Meals | 7,541 |
Cost Savings Benefits | $72,535 | Home Visits by Home Health Aides | 1,022 | Home-Delivered Meals | 4,249 |
Number of Outreach Events | 8 | Holiday Meals | 288 | ||
Transportation | 12,190 | ||||
Outreach | 328 | ||||
Digital Literacy | 730 | ||||
Centralized Intake | Office on Aging | ||||
Total Phone Calls Handled | 2,107 | Number of Events | 2 | ||
Average Speed of Answered Call | 47 seconds | Number Attended | 115 | ||
Same Day APS Referrals (Emergency) | 0 |