Family Crisis Resources

If you or your child are experiencing a life-threatening emergency, please call 911.

There are community resources to help families in crisis and PREVENT child abuse and neglect.

Teen/Parent Crisis

If you are a parent or caregiver in the midst of a teen crisis, consider the following resources:

• Risk of Harm to Self or Others – Contact Mobile Crisis Child Response Team: 216-623-6888
• Youth committed a delinquent or criminal act – Contact Detention Center: 216-443-8400
• Parents unable or unwilling to care for child – Work with family, friends, or neighbors to locate a safe, temporary option. Perhaps a cooling off period.

Before You Drive to DCFS

1. COOLING OFF PERIOD - Spend a few hours apart in a safe location, with relatives, or with friends to calm down and gather your thoughts. 
2. EXPLORE OPTIONS – Seek help from other safe adults for at least 24 hours to help you calm the situation and address immediate concerns. 
3. BE AWARE – Bringing your child to DCFS will initiate an investigation, which could result in a possible neglect complaint and court involvement.
4. CONTACT – If there is no other option to keep the child and/or family safe, contact the 696-KIDS (5437) HOTLINE or local law enforcement.

Family Crisis Resources

Download a copy of the Family Crisis Resource Card or pick up a copy at one of our community partners.

Related Information and Links